Can I search through by source?

The Internet is home to a lot of unstructured data. We try to fit the outlets we harvest into categories that make sense. We store that information under sources. This covers everything from Instagram accounts to mainstream news sites to blogs.

This list is useful when you want to get very targeted in what you’re looking for, as you can include and exclude different sources.

Can I group sources into lists?

In order to keep your list of sources for different projects organized, you can create different lists and maintain them here to be used in future searches.

What are the sharing options?

Sharing your findings with stakeholders can be done using multiple channels:

• Alerts: Create newsletter emails with different recipients, grouped in different lists.
• Webfeeds: Export your feed to RSS/Atom and integrate it into your Intranet.

How do I create alerts?

Click on New Alert will allow you to create an alert with the following options:

• Name of the Alert
• Recipient(s)
• Subject (automated based on found results or manually set by you)
• Publish (allow other users in your organization to to subscribe). This does not expose your alerts to the general public, but between users within your account.
• Add an unsubscribe link. This is necessary when the recipients are not within your organization.
• Notify creator of unsubscribes
• The feed(s)
• Article extracts in the alerts based on the search terms: contextual, start to text, no extract.
• Highlight keywords from your search terms?
• Show source country?
• Show user comments?
• Layout: 1) Enhanced HTML (pretty), 2) Plain HTML (basic)
• Send alerts when nothing to send (report of no report)
• Timezone
• Frequency of alert(s)
• End date

How do I manage alerts?

Managing your alerts can be done through the Manage Emails subpage. You can:

• Activate an alert to start sending it on schedule
• Pasuse an alert termporarily
• Delete an alert permanently
• Refresh

You can also search for the alerts using the filter by:

• Owner
• Recipient
• Feed

How do I manage recipients and groups?

You can create new recipients or groups to add recipients to, for better organization of your lists. You can then add/remove recipients and the different alerts the group is subscribed to.

How do I export webfeeds?

Select feeds to export to intranet, website or application. To add a feed to this page, select 'Export feed' from the feed’s dropdown menu. You can export up to the number of feeds set for your export license. You can export the webfeeds to:

• RSS 2.0
• Atom 1.0
• TSV
• HTML

What are the analysis options?

Generating analytical reports is a fairly straight-forward process. You will need to know 2 things only:

• Feeds (1 or more) that you want to analyze
• Date range

Once you have dragged and dropped the feeds from the left panel into the drop box, selected the date range.

How do I create an analysis report?

Once you click Create, you will be able to see the analytical reports.

The analysis reports are divided into the following:

Overview: A general overview of the totality of mentions, then further broken down by:"

• Media Types
• Sentiments
• Languages
• Performance
• Mentions over time
• Engagement over time
• Proportions of sentiment

Influencers: A table with the list of influencers found based on mentions

Sentiment: Sentiment analysis over time

Themes: See the emerging themes and main hashtags used in captured mentions, as well as their spread over time.

Demographics:

• Top languages
• Gender (Male/Female)

How do I view a saved report?

Once you create an analysis report, it will automatically be saved and found under the Saved Analysis subpage. Here you can view and also edit and update the report’s feed(s) and date range.